by Sonja Cilliers and Maryke Groenewald
The legal profession is facing an era of unprecedented change. Rapid technological advancements, evolving client expectations and increasing regulatory complexities demand that legal professionals adapt and innovate. Traditional legal problem-solving methods, while effective in many respects, can often be rigid and slow to respond to modern challenges. Design thinking, a human-centred, iterative approach to problem-solving, offers legal professionals a fresh perspective to enhance client service, improve efficiency, and drive meaningful innovation.
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